Comments on: WTF Digium? Awarding a Scammer for Innovation?

By: Roger

Roger — Wed, 24 Oct 2007 17:29:28 +0000

I agree with jj here. If for any reason a DIDx number goes down or ceases to work for any reason, DIDx is completely powerless. The only thing they can do is submit a trouble ticket and hope to get a response.

I do not see the innovation. Looks like a big bait and switch game to me.

By: jj

jj — Wed, 24 Oct 2007 17:14:14 +0000

M. Cooper: Your comment here is an obvious attempt to make DIDx look far better than a simple google search shows.

Chris: Please…If a carrier/provider went out of business surely those dead numbers could be ported, but who is going to facilitate that for the DIDx customer? The DIDx customer is not a customer of the underlying carrier/provider that went out of business….thus nobody can produce the proper documentation to port the number, which leaves the poor DIDx customer without any possible way to restore service to his telephone numbers.

I’m sure you would very gladly give up your home phone number without notice or cause for a brand new one, right?

By: Chris

Chris — Wed, 24 Oct 2007 13:51:24 +0000

We sell over 7,500 surplus DIDs through DIDx with no issues. It’s a great way for us to also reach lower volume resellers with whom it does not make sense for us to work directly.

As to innovation, I haven’t seen anyone else doing what they are doing. So what if it’s resale. Where else can you go and purchase DIDs from multiple providers in low volumes with no commitments?

As to numbers stopping working, my money is on the underlying carrier going out of business. That’s not something in DIDx’s control. If they offered to replace them and give you a free month of service, what more can you ask.

By: M. Cooper

M. Cooper — Wed, 24 Oct 2007 08:05:52 +0000

I am posting this to clear up the slander against DIDx. Our company has been very satisfied with the offerings of this very solid and capable organization. DIDx offers a quality service that enables VoIP businesses to prosper from the ability to provision customers from all over the world. The online process works well and the customer support is first rate. We would advise any forward thinking company to sign up and test the service for themselves. We are happy to recommend DIDx them based on our experiences. The negative statement regarding their well deserved commendation is seriously misplaced. They are very well connected in the VoIP world and have earned their kudos. Let the facts speak for themselves. Good luck DIDx.

By: Flip

Flip — Wed, 24 Oct 2007 02:01:16 +0000

My numbers went down in Feb this year. It is good to know that I am not the only person that had these same problems with DIDx. I won’t be buying any more numbers from them.